Privacy Policy | Proceed Finance

Privacy Policy

Customers Bank Privacy Notice

Security First Bank Privacy Notice

Our online privacy policy applies to all Proceed Finance (“Proceed”) websites and online resources that link to our websites.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. By using our website, you are agreeing to the terms of this privacy policy, and any information you submit to Proceed through a website or online resource could be collected, processed, used, and disclosed in accordance with these terms.

Information Collection and Use

For a better experience while using our Service, Proceed’s website may collect Personally Identifiable Information (“PII”), which is information that either directly identifies you or could reasonably be used in combination with other publicly available information to identify you. Examples of PII include your name, contact information, email address, business name, phone number, and other information in combination with such identifiers.

Certain areas of our website and online resources allow you to submit your PII to us. This information you provide may also be used to send you requested information, respond to your inquiry, improve our website, verify your relationship with Proceed, and take other actions that may be necessary to respond to your request.

We may combine PII you provide with other information you’ve provided to Proceed through our website. There also may be opportunities to combine PII collected through our website and online resources with Proceed’s offline records and information provided to us by third parties. This consolidated information is used to improve our website and online resources, enhance our marketing activities, and facilitate other business functions.

Log Data

We want to inform you that whenever you visit our Website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Cookies

Our website may use a tracking technology called a “cookie.” A cookie is a small data file that a website can place on your computer’s hard drive, where your internet browser files are kept. Cookies enable us to recognize when a computer being used to browse our website has previously visited a Proceed website or online resource. These data files (cookies) can also be used to enable a site to “remember” the information a visitor has previously input. Cookies may be placed on your computer both by us and by third parties with whom we have a relationship, such as web analytic services and advertising network services.
Most internet browsers allow you to change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it, or to automatically refuse all cookies. Please be aware that some functionality on some of our websites and online resources relies on the use of cookies and may not be available should you choose to refuse all cookies.
Certain web browsers and other programs may be used to signal your preferences to Proceed about how or whether Proceed or third parties may collect information about your online activities.
Currently, our websites and online resources do not respond to such ‘Do Not Track’ signals.

Click Through URL

In some of our email messages we use a “click-through URL” linked to content on our web site. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in the email.

Pixel Tags

In addition, we use pixel tags—tiny graphic images—to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. They tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.
Disclosure of Your Information to Third Parties
Proceed does not sell, share, or otherwise disclose the information we collect through our website or online resources, except as provided in this policy. We may disclose information to third parties who provide us with various business services, including monitoring and maintaining our websites, and may also share PII with third parties with whom we are working to provide services or information to you.
There are also special circumstances where we may disclose information we collect, including when we have a reason to believe that such disclosure is necessary to identify, contact, or bring a legal action against someone who may be causing injury to or interference with our rights and property or those of any other person. We may also disclose information when we believe the law requires it, and in any situation that involves threats to any person’s physical safety.
If all or part of Proceed is merged into another entity, the information we have about you may be transferred to a third party as part of that transaction. We will try to assure that no PII that is transferred will be used or shared in a manner inconsistent with this policy without your consent. Your continued use of this website would, however, signify your agreement to be bound by the privacy statement and other applicable terms of the subsequent owner or operator.

Privacy Policy for California Residents

The California Consumer Privacy Act (“CCPA”), which is effective as of January 1, 2020, regulates how we handle personal information of California residents and gives California residents certain rights with respect to their personal information.
Proceed is both a “business” and a “service provider” under the CCPA. The following supplemental privacy policy applies to information we collect in our role as a business—this is when we interact directly with you.
When we act as a service provider (for example, by providing our services to another company that you interact with), we follow the instructions of the business that engaged us with respect to how we process your personal information. If you would like more information about how your personal information is processed by other companies, including companies that engage us as a service provider, please contact those companies directly.
This supplemental privacy policy is effective as of January 1, 2020, shall apply only to residents of California, and may be subject to change. The general privacy policy shall continue to apply to the extent that it applies to you as a resident of California. If you are a resident of California, we are required to disclose certain uses and disclosures in a certain format, as well as to inform you of certain rights you may have. Any capitalized terms used in this supplemental privacy policy shall have the same meaning as in the general privacy policy.

Information We May Collect:

For each category of information, we collect the information from a variety of sources, including directly from you, from your devices, from your social media profiles, and/or from third party providers. We collect the information to provide our customers with services, protect our customers data and our data, and to improve the services we provide. We do not share non-public personal information with Third Parties as the term is defined under the CCPA.

Children’s Privacy

Proceed’s website and online resources are not intended for children. We do not knowingly collect any Personally Identifiable Information from children under 13 years old. However, if the parent or the guardian of a child under 13 years old believes that the child has provided us with Personally Identifiable Information, the parent or guardian of that child should contact us directly. Anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any Personally Identifiable Information to Proceed.

Control and Update Your Information

Proceed wants to keep only accurate information about you. To update or correct your contact information, please email us at At any time, you may also email us to ask that we remove your name, contact information, and email address from the lists we use to send our mailings and contact you. We may retain a copy of your Personally Identifiable Information, however, for our record-keeping purposes.

Publicly Displayed Information is Public

If you use a bulletin board or leave comments on our web site you should be aware that any information you share is visible to other users. Personally Identifiable Information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the Personally Identifiable Information you choose to submit in these forums. For example, if you choose to share Personally Identifiable Information in a comment to a blog post, the information posted will become publicly available.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. Proceed takes reasonable steps to protect your information from unauthorized access. However, no internet transmission is ever completely secure or error free. In particular, email sent using this website or another online resource may not be secure. You should take special care before deciding to send us information via email. If you create an account on Proceed’s site, it is your responsibility to protect your access credentials from unauthorized access or use.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We do not endorse and are not responsible for the content of third-party websites or resources, and our privacy policy does not apply to any sites that are not affiliated with Proceed, even if you access them via a link on our site. You should review the privacy policies of any third-party site before providing any information.

Relationship With Other Websites

Proceed designs, builds, and maintains websites and web applications for other companies and organizations. The policies stated on this page have no bearing to the sites that Proceed is professionally engaged with. Please refer to the policies posted on these websites for more information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us at